An integrated web platform and Client Support service for operational control.
The Web infrastructure that connects the services
e-Step was created to integrate the services offered by Step and to make them available to every retail point served.
It is a transversal web infrastructure, a single touch point for users that ensures simplification, continuity, optimisation and control of corporate processes.
e-Step is the driver of the entire offer. Used by thousands of retail points across Italy, the platform provides large retail groups the single solution for:
Thousands of items: :
- print solutions
- treasury and printed materials
- IT machinery/accessories
- workflow e budget
- stock e procurement
- campaign management
- data & document room
Enabling assistance services at the retail point:
- census and preparation activities
- maintenance e swaps
- Circular Economy services
- Advanced reports
- KPI monitoring
- Trend and correlation analysis,
- Efficiency improvements and cost management
- Opening e-commerce
- Promotional products
- Loyalty programmes
- Community management
e-Step offers a structured front-end
for each business unit.
Users can use all the services
offered by the platform in real time.
Highly specialised and innovative application suite compared to market standards, flexible, customisable, manages products and services electronically.
A single touch point for retail, capable of streamlining processes to help contain costs, delivering effective services and monitoring everything in real time.
See how some of our services have delivered advantages to our clients in the world of retail.
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