SERVICES

e-Step

An integrated web platform and Client Support service for operational control.

e-Step

The Web infrastructure that connects the services

e-Step was created to integrate the services offered by Step and to make them available to every retail point served.

It is a transversal web infrastructure, a single touch point for users that ensures simplification, continuity, optimisation and control of corporate processes.

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CATALOGUES
INNOVAZIONE blu
ONLINE OPERATIONS
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SERVICE MANAGEMENT
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DATA ANALYSIS

The platform

e-Step is the driver of the entire offer. Used by thousands of retail points across Italy, the platform provides large retail groups the single solution for:

01
CATALOGUE
Thousands of items: :
- print solutions
- treasury and printed materials
- customised/marketing
- IT machinery/accessories
02
ONLINE OPERATIONS
Management of:
- workflow e budget
- stock e procurement
- campaign management
- data & document room
- authorisations/fees
03
TICKETING
Enabling assistance services at the retail point:
- census and preparation activities
- maintenance e swaps
- Circular Economy services
04
DATA ANALYSIS
- Advanced reports
- KPI monitoring
- Trend and correlation analysis,
- Efficiency improvements and cost management
05
COMMUNITY E-SHOP
- Opening e-commerce
- Promotional products
- Loyalty programmes
- Community management

The advantages

e-Step offers a structured front-end  
for each business unit.
Users can use all the services 
offered by the platform in real time.

INNOVAZIONE blu
Strengths
Highly specialised and innovative application suite compared to market standards, flexible, customisable, manages products and services electronically.
EFFICIENZA blu
Benefits
A single touch point for retail, capable of streamlining processes to help contain costs, delivering effective services and monitoring everything in real time.
DISCOVER
See our
Case studies
See how some of our services have delivered advantages to our clients in the world of retail.
Discover more
CONTACT US
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information?
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